Total number of complaints filed with the Consumer Financial Protection Bureau (CFPB) during the reporting period where your company was a defendant in the complaint |
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Percentage of complaints filed with the CFPB that resulted in monetary or non-monetary relief (%) |
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Percentage of complaints filed with the CFPB that were disputed by consumers (%) |
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Percentage of complaints filed with the CFPB that resulted in investigation by the CFPB (%) |
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The entity may provide breakdown by type of product, issue, and company response type referencing the CFPB data |
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Refer to the CFPB public complaint database at www.consumerfinance.gov.